Quick, prompt and courteous service.
OUR MISSION
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Provide our customers with quick, prompt and courteous service.
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Execute the repair right the first trip.
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Respect the customer’s home and appliances.
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Provide value by going the extra mile.
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Obtain parts as quickly as possible to get the job done right the first time.
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Take pride in our work to provide a comfortable atmosphere for the customer and ourselves.
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Always be mindful of the customer and of course… Having fun while doing it!
Local. Through and Through.
We not only serve Cleveland, we live here too. Being mindful of our customers is being mindful of our community. Our goal is to serve our customers and have fun while doing it!
If you are having issues with an appliance, contact us. We’d love the opportunity to get the job done right through an excellent service experience that is one of a kind!
What Sets Us Apart
Truly Customer-Focused Service
We at Express Appliance Repair provide a service that is customer-focused. We use advanced technology to get the repair done right, the first time. We practice cleanliness, mindfulness, and respect while appreciating the value of our appliances. We recognize that you have spent hard-earned dollars on your appliances and home. That’s why our techs are trained frequently in the ever-changing designs to stay ahead of the curve and offer a dependable diagnosis.
No Nonsense, Service Fee
We set ourselves apart from the competition by offering No-Nonsense Flat Rate Quotes. For a $120 Service Fee, you will be quoted before any repair is done. The diagnosis is included in that flat rate Service Fee, no matter how long it may take.
Courtesy and Dependability
We know that your time is valuable. You will receive Calls, Emails, and Texts letting you know where and when your technician will arrive. We are a paperless company providing invoices via email while never using your email to advertise. We offer a 90-day guarantee on parts and labor. When parts are needed they are shipped directly to your whenever possible to avoid delays. In all these ways we provide an excellent service experience that is one of a kind!
We Service All Major Appliance Brands
We diagnose, service, and repair Electrolux, Frigidaire, GE Appliances, Haier, JennAir, Kenmore, KitchenAid, LG, Maytag, Samsung, Scotsman, Sharp, Sub Zero, Thermador, Whirlpool, and Wolf. If you do not see your appliance’s brand on this list, please don’t hesitate to contact us! There is a good chance we can help with your appliance.
Trained on the Latest Technology
We repair the latest LG and Samsung appliances. It’s often difficult to find an experienced appliance repair technician for these makes and models. You can rely on our highly trained technicians to understand and diagnose problems with these types of appliances.